Privacy Policy

Who we are and purpose of this site

European Carriage Services Limited is a registered company in the UK. Our website address is This site is for information purposes only, once a customer uses the ‘Login’ page to access their account they will be taken to our portal site. We do not accept responsibility for any information that is not up to date on this website. To ensure the information supplied is accurate please consult our customer service team. By using this website, it is assumed that you have read this privacy policy and agree with any terms set out within it.

Login and Accounts Rights

When you create an account with us we store essential personal details about you this are used in a way that is adequate, relevant and limited to only what is necessary, handled in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction or damage and not kept longer than necessary, in accordance with the The Data Protection Act 2018. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators and customer service personnel can also see and edit that information.

The specified purposes your data is kept for will be set out in our Terms and Conditions you accept upon registering with ourselves. Should these terms and conditions change our customer service team will ensure our customers receive an up to date copy of our Terms and Conditions. You reserve the right to request a record of the data kept with us or delete your data kept with us at any time you can do so by contacting our customer service team. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

When you use our services we will keep your information supplied for a limited time in order to accommodate returning customer quick send options, should you wish to opt out of this please let our customer service team know so we can update your preferences. Only necessary data will be kept and it will only be used for the specified purposes.

Media and Copyright

All media used on the site has been used either with the lawful permission of the copyright media owner or with an exclusive license to the media.

Within the The Copyright, Designs and Patents Act 1988 you may not in any form or by any means, or without our written permission:

  • reproduce, redistribute, print, display, publish or create derivative works from any part of this website; or
  • commercialise any information, products or services obtained from any part of this website

this is inclusive of our logo, our registered limited company name, images, media and any collection of literary works found on the site. Any breach may also be a breach of similar laws such as the United Kingdom trademark laws.


We may use Necessary cookies, Functionality cookies and Analytical cookies upon your visit to our site. Cookies are simple text files that are stored on your computer by a websites server and only contain anonymous information. For further information on the type of cookies we use please see below:

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognise that you have created an account and have logged into that account.

Functionality cookies

Functionality cookies let us operate the site in accordance with the choices you make. For example, we may recognise you have used our contact form before on future visits to the website.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.

If you visit our ‘Login’ page, we will set a temporary functionality cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Should you want to restrict or block the cookies that are set by our website, you can do so through your browser setting.

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